Our strong commitment to providing psychological care and qualified treatment to each of our clients is at the forefront of our philosophy at Ivory Health.

Medicare Rebates

To obtain a Medicare rebate you will need a Mental Health Care Plan from your GP. A mental health care plan can take some time to prepare so please ensure that you inform the GP clinic of the purpose of the appointment in order for them to allocate the appropriate length of time. Your Mental Health Care Plan entitles you to ten sessions per calendar year (Jan-Dec). The rebate can be claimed at the time of the payment.

You will need to bring the referral to your first appointment in order to receive the rebate. A referral letter is required to accompany your Mental Health Care Plan. Please ensure your referral is dated and signed by your GP.

Please note that Medicare only cover the treatment of certain conditions. Your GP is able to discuss these with you and provide a valid referral where appropriate.

  • For information regarding Medicare rebates please read the information provided on the Better Access Initiative.

  • Also see our FAQ section for further details.
Consultation Fee Saturday Fee Medicare Rebate
Clinical Psychologist $250 $270 $137.05
Psychologist $210 $240 $93.35


Commitment to treatment and regular attendance are important for improvement in your wellbeing. We value your time, as well as our own and seek to offer timely appointments to those awaiting treatment. For this reason we apply a cancellation fee.

Due to the demand for appointments and the loss of income to the psychologist a strict cancellation fee applies to all appointments that are cancelled after 11am the day prior to the scheduled appointment.


Some insurance providers will offer a level of cover that includes psychological therapy. It is best to check with your insurance provider what you are able to claim. Please note that we are unable to process claims onsite. However can provide a receipt for claiming with your provider.

Workcover and TAC referrals are not accepted. We also do not provide legal reports.

If you anticipate that you may become entitled to access a referral from these services we advise that you seek an alternative service.


Letters or other documents will incur a fee due to the time required to complete such items. If you are aware that a report or other form of documentation is required then this should be discussed at the time of booking to confirm that the practitioner is able to provide this.

Please note that our practitioners are unable to complete formal assessments and reports for the purpose of diagnosis, such as ADHD or Autism.


Payment is required at the time of the appointment. We have EFTPOS facilities available for payment, as well as facilities for immediate payment of your Medicare rebate.

If you have any questions regarding fees please do not hesitate to contact the reception team for assistance.